SIA Level 2 Award for CCTV Operators – Virtual Classroom

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It is important that you read and understand all of the information contained within these tabs. If anything gives you a cause for concern, please contact us on 01202 287646 or contact us.

This qualification is delivered by part online eLearning, and part by virtual classroom based training.

The qualification consists of three Modules:

  • Module 1: (WWPSI) Working within the Private Security Industry (this is the online eLearning Module you complete before attending the ‘virtual’ classroom based training)
  • Module 2: Working as a CCTV Operator within the Private Security Industry (delivered in the virtual classroom)
  • Module 3: Practical use of a CCTV System (delivered in the virtual classroom)

The course is assessed with two straightforward multiple choice exams (done online) and one internally assessed practical assessment on the use of a CCTV system (done online).

When you have completed the course (and passed the exams), you will be able to apply to the SIA for your ‘actual’ SIA Public Space Surveillance (CCTV) licence. The SIA licence is subject to a criminal record check (including overseas criminal records). The SIA licence costs £190 and is valid for 3 years.

Skills for Jobs Ltd prides itself on delivering only the very best SIA CCTV Training and are confident when we say, book with Skills for Jobs and you’ll start your career the right way!

Recently the SIA announced an extended pilot scheme where the CCTV course can be run (in its entirety) online via ‘live’ learning.

What is Live Learning? Your course will be delivered over the internet real-time and face-to-face with the trainer. You will be able to participate in lessons, ask questions, talk to other participants etc as you would have done in a physical in-class course. The quality of the lessons and training will not be any different from what you would have experienced in-class.

The benefits of delivering the course with Live Learning include the need not to travel and avoid the risk of coronavirus transmission.

Setting up your space for virtual learning:

When attending an online class, you should work in a physical space that will allow you to focus on the class and participate without distracting your classmates and instructor(s).

- Work in a quiet room, with minimal background noise and distractions.

- Connect a webcam to your computer so you can share your camera if needed.

- Use a good microphone. A noise-cancelling headset is recommended - but not essential.

- Have with you, a pen and some paper to take notes.

Course Overview:

Under the Private Security Industry Authority Act 2001, all individuals wishing to work in the private security industry must undertake a recognised qualification before applying for a licence.

The Level 2 Award in CCTV Operations (Public Space Surveillance) has been developed to meet the requirements of the Security Industry Authority (SIA). It is based on the relevant SIA ‘Specifications for Learning and Qualifications for CCTV Control Room Operators (PSS)’ and provides the necessary skills and knowledge for those who wish to apply for an SIA licence and work as a CCTV Operative.


- Applicants must be over the age of 18 years

- Applicants must be able to provide appropriate personal identification (see the 'Identification' tab).

- Applicants must have the ability to communicate, read and write in English at a basic level (see below)

- This pilot scheme is only being offered to selected customers with access to a laptop/tablet/Desktop PC with a camera, microphone and a stable internet connection.

English Assessment

English Assessment for Level 2 Courses

It is a requirement of the SIA, Ofqual and SIA training Awarding Organisations that learners who take the course have a basic knowledge of the English language - as all assessments are conducted in the medium of English. Therefore, on the first day of your course, you will be expected to take a basic English test.

Therefore, on the first day of your course, you will be expected to take a basic English test.

To help prepare you for the test (or to put your mind at rest), please see the simple English assessment on following pages. This is not the actual test and does ‘NOT’ need to be completed, but it is similar.

The purpose of the example is for you to confirm your ability to be able to complete a similar test on the first day of the course.

Course Timings.

The course is run on a tight schedule, so it is essential to arrive on time.

Day 1 – 08:30 to 17:30

Day 2 – 08:30 to 17:30

Day 3 – 08:30 to 17:30

Day 4 – 08:00 to variable. We meet for approx. 1 hour at 8:00, you will then be provided with a 40 minute time slot throughout the day to take your CCTV practical exam.

Please note that if you are late, the course will start without you. If you a going to be substantially late to the course, you may not be able to meet the minimum required contact hours set by the SIA and you may have to be rescheduled onto another course and you will not be eligible for a refund.

Throughout the day you will be required to follow the set schedule so there is no opportunity to leave the building other than during the lunch break.

Dress code.

Dress code - CCTV Course:

Days 1, 2 & 3: Smart casual.

Required Identification for SIA licence linked courses.

It is a requirement of the SIA and Awarding Body that learners are to submit personal details together with a passport type photograph and personal identification. Therefore, we request you to do the following in advance of your course starting.

1. Take a self-portrait of yourself against a light wall background, we would recommend asking someone else to take the photo for you. Then save your photo to your phones photo gallery.

2. Take clear digital photographs of your personal identification then save these photos to your phones photo gallery. (If unsure what ID is required, see the ‘Mandatory ID Requirements’ guide below).

Required Identification:


Two identity documents from the Group A list. At least one document must show your current address and at least one document must show your date of birth; or


One identity document from the Group A list and Two documents from the Group B list. At least one document must show your current address and at least one document must show your date of birth.

Group A Identification Documents

- A1 Signed valid passport of any nationality.

- A2 Signed valid UK photo driving licence (Provisional or Full). OR new valid UK photocard driving licensing issued by DVLA in Great Britain (not if issued by DVLA in Northern Ireland).

- A3 UK birth certificate or certified copy issued within 12 months of birth, but not a photocopy.

- A4 UK biometric residence permit.

Group B Identification Documents

- B1 Valid EU photo ID card.

- B2 Valid UK firearms licence with photo.

- B3 Signed valid UK paper driving licence. OR a Northern Ireland DVLA photocard.

- B4 Marriage certificate or civil partnership certificate, with translation if not in English.

- B5 Certified copy (not photocopy) of a UK birth certificate issued more than 12 months after birth.

- B6 Non-UK birth certificate, with translation if not in English.

- B7 UK adoption certificate.

- B8 P45 statement of income for tax purposes on leaving a job issued in the last 12 months.

- B9 P60 annual statement of income for tax purposes issued in the last 12 months.

- B10 Bank or building society statement issued to current address, less than three months old. You can use more than one statement as long as each is issued by a different bank or building society.

- B11 Mortgage statement issued in the last 12 months.

- B12 Utility bill (gas, electric, landline phone, water, satellite, cable bill issued to current address within last 3 months. (mobile phone contracts are not VALID) You can only use one utility bill.

- B13 Pension, endowment or ISA statement issued in the last 12 months.

- B14 British work permit or visa issued in the last 12 months.

- B15 Letter from H.M. Revenue and Customs, Department of Work and Pensions, employment service or local authority issued within the last 3 months. Multiple letters can be used if issued by different government departments or local authorities.

- B16 Credit card statement sent to current address in the last 3 months. More than one statement can be used if issued by different service providers.

- B17 Council Tax statement issued in the last 12 months.

- B18 Child benefit book issued in the last 12 months.

NOTE: You will not be able to take the exams without the correct ID and a passport sized photograph. In line with the Security Industry Authority’s documentation requirements, approved training centres may accept the following forms of identification:

Insufficient ID brought to the course If you do not have the required ID and passport style photo for your course, you will need to be rescheduled onto another course and will incur a minimum charge of a £90 administration fee.

SIA Licence Applications.

You will only be able to apply for a licence when you have passed all exams and assessments of the course - results can take between (7-10 working days after course completion).

To apply for your SIA Licence, visit

You can then start the process by completing your application online. Once you have completed this online, you will be asked you to go to a UK post office to complete your application. You will need to take certain documents with you (The SIA will tell you which ones when you submit your application). Not all post offices offer this service – please check the post office website for details on which ones do. The post office staff will check and return your documents, take a digital photograph of you, take an electronic version of your signature and take payment of the application fee (£190). You may need to send your documents to the SIA as well as taking them to the post office. The SIA will tell you if this is the case when you submit your application.

When applying for your licence online, select ‘frontline’ licence, and ‘CCTV Operator’ as the role.

NOTE: Do ‘not’ select more than 1 role or a different role (other than CCTV Operator) or you will confuse the system.

Skills for Jobs - Policies.

Our Trainers carry copies of the following policies:

- Equal Opportunities & Diversity Policy

- Complaints Policy, Procedures & form

- Appeals Policy, Procedures & form

- HSAW Policy

- Malpractice Policy

Please feel free to ask the trainer if you would like to view any of them.

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