FAQ’s (Frequently Asked Questions)

This page provides answers to some of the frequently asked questions we encounter from delegates relating to different SIA Courses.
If after having a look through these, you still have any questions, please contact us.

SIA Course Pre-Booking Questions (applicable to most SIA courses)

If you booked online without any obvious errors, it is likely your email confirmation has become stuck in spam or junk mail filters along the way. To start with, please check your junk mail folders for the email.

If you do not find the email, please contact us and we will look into your booking and arrange for another copy of your booking confirmation to be sent.

Yes, all of the SIA related courses delivered by Skills for Jobs Ltd are approved and recognised by the Security Industry Authority. We are also listed on the SIA website as an approved training provider.

In the unlikely event of your course being cancelled, you will be offered a full refund.

No, we DO NOT apply for your SIA license on your behalf, however, we will provide as much guidance and advice as is required to make your application process as easy and smooth as possible. More information about applying for your licence can be found on the SIA’s website, see:

https://www.sia.homeoffice.gov.uk/Pages/licensing-applying.aspx

If you do in fact fail your course or any module/exam within it, you will be notified and given the option to retake the failed module at a later date.

An SIA license is only valid in the UK, you will not be able to use your SIA license for work in any other country.

In the 1st Instance, please contact us to discuss the nature of your complaint. We adhere to a number of policies both internally and through external agencies responsible for governing our working practices.

We treat all complaints in the strictest of confidence, so please rest assured, your complaint will be dealt with professionally and respectfully.

Sorry for any inconvenience, but Skills for Jobs Ltd no longer provides public SIA Security Guard License only training. WHY?

Allow us to explain the licence integration benefits of the alternative ‘SIA Door Supervisor License’.

If you initially wanted to book for a Security Guarding (only) course, we would highly recommend you instead consider attending a Skills for Jobs Door Supervisor training course. Even if you never intend to work as a Door Supervisor (in the traditional sense of working on nightclub doors), the Door Supervisor Qualification and Licence allows you to perform multiple roles, whereas the Security Guarding (only) Qualification and Licence does not. With the SIA Door Supervisor Qualification and Licence you can perform all Security Guarding roles, but, in addition, the Door Supervisor licence also allows you to work at licensed premises (e.g. Hotels, Holiday Parks, Casino’s, events etc.). This clearly provides you with a much better cost/training return and outcome on your investment when it comes to your future employment prospects. Ask yourself who you would employ: Someone who can perform limited security roles in the work environment? Or someone who can perform multiple roles in the same environment?

The licence integration benefits explained above are the ‘main’ reasons Skills for Jobs Ltd do not often run a specific publicly available SIA Security Guarding course (for corporate Security Guard training only enquiries please contact us). For members of the public, if you have ANY concerns regarding booking a Door Supervisor training course instead of a Security Guard only course, please don’t hesitate to contact us. You can read more about the Door Supervisor course content and what to expect etc. on any of our currently scheduled SIA Door Supervisor License Courses.

SIA Door Supervisor Course Questions

Under the Private Security Industry Act 2001, all individuals wishing to work in the private security industry must undertake a recognised qualification before applying for a licence.

The Level 2 Award in Door Supervision has been developed to meet the requirements of the Security Industry Authority (SIA). It is based on the relevant SIA Specifications for Learning and Qualifications and provides the necessary skills and knowledge for learners who wish to apply for an SIA licence and work as a Door Supervisor within the private security industry.

To work in Security on licensed premises you need the ‘Door Supervisor’ training qualification. Once SIA licenced, you will be able to work as a Door Supervisor or Security Guard in Bars, Clubs, Pubs, Hotels, Casinos, Holiday parks, Theatres, Music Events, Festivals, Shopping Centres, Building Sites, Commercial and Corporate environments and more.

On course completion, having gained your qualification, you will be able to apply to the SIA for the ‘actual’ licence. There is a cost to this of £204. Applications are also subject to a criminal record check. Once granted, the licence is valid for 3 years before renewal.

This course includes Shield (SIA approved) Physical Intervention Foundation Programme (SPI-FP)

Whereas other programmes stop immediately the boxes required by the SIA training specification have been ticked, the SPI-FP goes much further, providing you with more comprehensive training – maximising your proficiency and ensuring you will be better prepared for your role.

The SPI-FP provides a higher standard of competence and self-confidence than other SIA approved training programmes and also includes a Module on Horizontal Physical Restraint (i.e. on the floor) – an absolutely essential aspect of Door Supervisor training currently omitted from the SIA Specification thus meeting HSE expectations for physical intervention skills training for a Door Supervisor role.

Each delegate that successfully completes the course will, in addition, also qualify for an SPI-FP certificate that reflects that they have exceeded the training requirements set by the SIA and have achieved the higher standard of competency required by Skills for Jobs (and the HSE).

 

YES!

If you work as a Door Supervisor in the UK without a valid SIA licence, you are liable to a fine and/or prison time..

Pre-requisites.


– Applicants must be over the age of 18 years

– Applicants must hold a First Aid Qualification In order to attend the course you must hold a current and valid First Aid or Emergency First Aid certificate that meets the requirements of the Health and Safety (First Aid) Regulations 1981. The certificate must be valid for at least 12 months from your course start date.  

– Applicants must be able to provide appropriate personal identification (see the ‘Identification’ tab).

– Applicants must have the ability to communicate, read and write in English at a basic level (see English Language Requirements tab).

– Applicants must read and self-declare their ‘Fitness to Participate’ regarding the physical intervention training day that takes place on day 5 & 6 of the Door Supervisor course.

Fitness to Participate

Terms and Conditions of attendance and participation to the Physical Intervention part of the Door Supervisor course:

Fitness to Participate: The training course involves learning and practicing physical intervention skills with the Tutor(s) and other delegates in a group. It also entails standing for long periods and can be physically demanding.

It is essential that you are in suitable physical and emotional health to participate. If you are in any doubt, please seek appropriate medical advice from your GP prior to attending. If you have an existing medical condition or are currently taking prescribed medication, please seek appropriate medical advice. Do not put yourself or others at risk. On arrival for training, you will be required to bring the Tutor’s attention to any health related condition that could put yourself or others at increased risk during the training and also complete a ‘Declaration of Fitness’. Be aware that Tutors are not medically qualified and the onus on them will be to not take risks; this may result in you not being able to commence training.

Personal hygiene: During training, you will be involved in physical interactions with other delegates. As a respect to them, you need to maintain a high standard of personal hygiene. You may wish to bring a small hand towel, soap and deodorant to freshen up during the course and even a change of top.

Jewellery: For safety reasons, all jewellery must be removed prior to commencement of physical skills practice. Any items of jewellery which cannot be removed must be suitably taped over to reduce the risk of injury to the Candidate and/or other Candidate(s).

Expected behaviour & responsibilities (Duty of care): There is always a possibility of injury when physical intervention techniques are practiced. However, if Candidates behave responsibly and comply with the Tutor’s instructions, the risks are minimal. Candidates that behave irresponsibly may be removed from the course immediately.

Your permission – photos & video: During the course, photographs and video recording may take place. There is no obligation to consent to this. If you don’t want to be photographed or filmed please inform the Tutor, who will make appropriate arrangements. Unless you make it clear to the Tutor beforehand, SfJ will assume your permission is granted to include images taken on our (public) Facebook web site and other similar publicity media.

Your email/contact number: If the Tutor requests your email or contact number for the Attendance Register, this will be for quality assurance purposes only. That is, so that after a course we can contact a sample of delegates to confirm their satisfaction with the training. SfJ will not use your details for any other purpose and as soon as the QA process has been conducted the data will be permanently deleted. There is no obligation on you to provide your email or contact telephone number.


It is important that you read and understand all of the information contained within these tabs. If anything gives you a cause for concern, please contact us on 01202 287646 or contact us.

The SIA recognised Level 2 Award for Door Supervisors offered by Skills For Jobs enables you to apply to the SIA for a Door Supervisor licence, and obtaining your SIA licence increases your employment opportunities greatly.

However, whereas other training companies can provide you with the basic knowledge needed to pass exams, the Skills For Jobs instructors ‘ALL’ have years of real world operational experience and demonstrate the real life practicalities of being an SIA licensed Door Supervisor. The level of training we provide is by far, the best available, so when you eventually start work, you’ll feel much more confident and safer in your new role.

All of our SIA Level 2 Award in Door Supervision Courses can be booked online, simply visit the Door Supervisor Courses page, and choose your course.

You can pay securely using your credit or debit card.

No, sorry. All course bookings must be made and confirmed prior to course attendance.

Results are usually available within 7 to 10 working days after the date of your course. We aim to notify you of your results the same day we receive formal notification from the relevant awarding bodies. You will be notified via the email address you provide during the course.

English Language Requirement


It is a requirement of the SIA, Ofqual and SIA training Awarding Organisations that learners who take the course have a basic knowledge of the English language which includes the ability to read, write and communicate effectively in English.

It is ‘very’ important that you are able to read, write and communicate effectively in the English language for the following reasons:

1. All assessments are conducted in the medium of English.

2. As part of the course requirements, on day 1 of the course you are required to complete a (pass/fail) hand written incident report based on an example situation provided by your course tutor that must include the following: – The author of the report (I am) – The date of the report (on) – Where the incident happened (at) – The time of the incident (time it happened) – What you saw/did (I was/I saw/ I did) – Signature of the report author.

Here is an example of a completed report in order that you can confirm to yourself that you have the ability to complete it. A template will be provided to you by your course tutor and a full brief and support will be provided during your course.


Statement of: James Milton Occupation: Security Officer Employer: Craggs Ltd Incident Date and Time: 5th November 2020, 19:00 Incident location: Main exit

Statement and report body: “I am James Milton. I am employed as a Security Officer by Craggs Ltd.

At Craggs Ltd, in Boothville, Lancashire LA4 2HU  on 5th November 2020, about 18:30 hours, I started my night shift, as part of my duties I was tasked with searching the staff leaving the site at 19:00 hours. All searching is done randomly and with a wand to identify unauthorised items.

At 19:00, I started doing the searches, on the 4th person I searched the wand beeped as I passed over the person’s wrist. As I have been on site for three months I can identify this person as Davey Jones.

I asked Mr Jones to pull up his sleeve to check what had activated the wand. Mr Jones refused this request. I reminded him of the company search policy and again asked him to pull up his sleeve. As he pulled up the sleeve, I saw that he was wearing a watch that was not company issue and appeared to be new. I did continue the search, but did not identify anything else, I then asked him to sign the search register, which he did. I noted on the register what had been found.

I asked Mr Jones to step into the security office, whilst I contacted his supervisor Mr Taylor. At 19:15 Mr Taylor arrived and I gave him a full brief as to what happened. Mr Taylor explained that the watch would be retained and he then suspended Mr Jones pending an investigation and I escorted Mr Jones from site as instructed.

A full entry was made in the Daily Occurrence book and I have produced this statement as requested by Mr Taylor.”

Date: 05/11/20 Signature: James Milton


3. As part of the videoed practical assessments, you must demonstrate your ability to verbally communicate in English.

You are required to complete (and pass) a basic English test on the first day of your course.

To help prepare you for the basic English test (or to put your mind at rest), please see the sample English assessment (below). This is not the actual test and does ‘NOT’ need to be completed, but it is similar. The purpose of the example is for you to confirm your ability to be able to complete a similar test on the first day of the course.

Yes, you do not need your certificate to apply for your SIA Door Supervisor Licence.

You can apply as soon as you have your result.

It’s different in all circumstances for each person, we would therefore suggest you use the SIA’s own licence estimator tool to check directly at their website: SIA Estimator Tool

Yes, you can work as a security guard if you hold a Door Supervisor licence, however you cannot work as a Door Supervisor if you only hold a security guard licence. It is somewhat like driving tests.. If you pass your test in an automatic car, you can only ever drive an automatic, where as, if you take your test in a manual car, you can drive both manual and automatic using the same licence.

This in turn makes the Door Supervisor licence and associated course, much more valuable in the real world.

SIA Refresher Course Questions

Current SIA Door Supervisor Licence Holders
From 1 April 2025, you must have a ‘refresher’ qualification before you can renew your Door Supervisor licence.

Expired, but Within 3 Years of Expiry
If you have an expired SIA Door Supervisor licence that is within 3 years of its expiry, you can also take the Refresher qualification to renew your SIA Door Supervisor licence.

Expired, Beyond 3 Years of Expiry
If it has been more than 3 years since the expiry of your last Door Supervisor licence, you will need to start from scratch.

Entry Requirements
Learners must hold a current and valid First Aid or Emergency First Aid at Work certificate. This must meet the requirements of the Health and Safety (First Aid) Regulations 1981 and have a minimum of 12 months’ validity from the start date of the course.

Overview
The Refresher qualification will support licence holders in ensuring their skills, knowledge, and practice are up-to-date, helping them to stay safe and protect the public while they are working.

Course Length
The Minimum Contact Time (MCT) stipulated by the SIA for this qualification is 21 hours. The SIA defines the MCT as the minimum time that a learner must spend under the immediate guidance or supervision of a trainer, assessor, or invigilator (including assessment).

The SIA permits all theory elements to be delivered using approved ‘Self-Study’. This means the MCT can be reduced from 21 hours to just 11 hours and 15 minutes. Although the 11 hours and 15 minutes may be unrealistic to cover the modules and assessments, using the ‘Self-Study’ option allows the course to be delivered in just 2 days.

If done correctly, attendees should prepare to complete approximately 10 hours of pre-course self-study before attending the physical portion of the course. It is mandatory that all associated ‘self-study’ is fully completed by the start of the course. Those who do not complete it will be turned away, as this is an SIA requirement.

It is also important to note that the subjects covered within the ‘Self-Study’ cannot be delivered during the face-to-face portion of the course due to time constraints. Those who do not take the ‘Self-Study’ seriously risk failing and will need to return to resit the course.

Modules for the Refresher Qualification for Door Supervisors
The following modules are delivered using approved ‘Self-Study’:

Principles Of Working As A Door Supervisor in the Private Security Industry (Refresher) – (PWDSPSIR)

  • Know how to conduct effective search procedures
  • Understand how to keep vulnerable people safe
  • *Understand terror threats and the role of the security operative in the event of a threat
  • Know how to safeguard the public from incidents of spiking

Application Of Physical Intervention Skills In The Private Security Industry (Refresher) – (APIPSIR)

  • Know the implications of physical interventions and their use
  • Know the risks associated with using physical intervention
  • Know how to reduce the risks associated with physical intervention

*ACT Awareness and ACT Security e-learning programmes are the only permitted self-study methods for this unit. If you already have these, they must be dated within 6 months of the course start date. 

The following modules are delivered during the face-to-face portion of your course:

Application Of Physical Intervention Skills In The Private Security Industry (Refresher) – (PWDSPSIR)

  • Be able to proficiently and safely use physical skills to protect yourself and others
  • Be able to use non-pain compliant standing, holding, and escorting techniques safely.

Assessment

Principles Of Working As A Door Supervisor in the Private Security Industry (Refresher) – (APIPSIR)

  • An externally set and marked multiple-choice exam with 35 questions. You have 55 minutes to complete it, and you need to answer at least 25 questions correctly to pass (71%).
  • Internally assessed observation of a search of a person and their property, which will be video recorded. The videoed assessment is expected to take approximately 15 minutes.

Application Of Physical Intervention Skills In The Private Security Industry (Refresher)

  • An externally set and marked multiple-choice exam with 30 questions. You’ll have 45 minutes to complete it, needing at least 24 correct answers to pass (80%).
  • Internally assessed observation of all physical intervention skills, alongside an oral discussion focusing on six critical areas of physical intervention, all recorded on video.

Timings
Day 1: 13:00 to 18:30* – (08:00 start for those who also require First Aid)

Day 1 – Content summary:
– English Assessment and Course Administration (30 min)
– Search recap and  practice (2.5 hours)
– PWDSPSIR Theory exam (55 min)
– APIPSIR Theory exam (45 min)
– Video Search Practical Assessment (15-min)

Day 2 – Content summary:
Day 2: 08:00 to 18:30*
The day will be dedicated to APIPSIR Practical training, followed by videoed assessments of physical intervention skills and an oral discussion assessment.

* The precise finish time each day will depend on the dynamics and abilities of your peers and the order in which you take your final practical assessment.

Combining with First Aid (EFAW)
For those requiring First Aid, this will be completed using a blended approach consisting of approximately 2 hours of ‘Self-led’ study, followed by 4 hours of practical and theory assessment on the morning before the DSRT begins at 08:00.

Current SIA Security Officer Licence Holders
From 1 April 2025, you must have a ‘refresher’ qualification before you can renew your Security Officer licence.

Expired, but Within 3 Years of Expiry
If you have an expired SIA Security Officer Licence and it is within 3 years of expiring, you can also take the Refresher qualification to renew your SIA Security Officer Licence.

Expired, Beyond 3 Years of Expiry
If it has been more than 3 years since the expiry of your last Security Officer Licence, you will need to start from scratch.

Entry Requirements
Learners must hold a current and valid First Aid or Emergency First Aid at Work certificate. This must meet the requirements of the Health and Safety (First Aid) Regulations 1981 and have a minimum of 12 months’ validity from the start date of the course.

Overview
The Refresher qualification will support licence holders in ensuring their skills, knowledge, and practice are up to date, helping them to stay safe and protect the public whilst they are working.

Course Length
The Minimum Contact Time (MCT) stipulated by the SIA for this qualification is 7 hours. The SIA defines the MCT as the minimum time that a learner must spend under the immediate guidance or supervision of a trainer, assessor, or invigilator (including assessment).

The SIA permits all theory elements to be delivered using approved ‘Self-Study’. This means the MCT can be reduced from 7 hours to just 3 hours.

Although 3 hours may be unrealistic to cover the module and assessment, using the ‘Self-Study’ option means the course can easily be delivered in just half a day.

If done correctly, attendees should prepare to complete approximately 4 hours of pre-course self-study before attending the physical portion of the course.

It is mandatory that all associated ‘self-study’ is fully completed by the start of the course. Those who do not complete it will be turned away, as this is an SIA requirement.

It is further noteworthy that the subjects covered within the ‘Self-Study’ cannot be delivered during the face-to-face portion of the course due to time constraints, so those who do not take the ‘Self-Study’ seriously risk failing and needing to return to resit.

Modules for the Refresher Qualification for Security Officers
The following modules are delivered using approved ‘Self-Study’:

Principles Of Working As A Security Officer in the Private Security Industry (Refresher) – (PWSOPSIR)

  • Know how to conduct effective search procedures
  • Understand how to keep vulnerable people safe
  • *Understand terror threats and the role of the security operative in the event of a threat

*ACT Awareness and ACT Security e-learning programmes are the only permitted self-study methods that can be used for this unit. If you already have these, they must be dated within 6 months of the course start date. 

Assessment

Principles Of Working As A Security Officer in the Private Security Industry (Refresher) – (PWSOPSIR)

  • An externally set and marked multiple-choice exam with 28 questions. You have 45 minutes to complete it, and you need to answer at least 20 questions correctly to pass (70%).
  • Internally assessed observation of a search of a person and their property, which will be video recorded. The videoed assessment is expected to take approximately 15 minutes.

Timings
13:00 to 18:00* – (08:00 start for those who also require First Aid)

Content summary:
– English Assessment and Course Administration (30 min)
– Search recap and  practice (2.5 hours)
– PWSOPSIR Theory exam (45 min)
– Video Search Practical Assessment (15-min)

* The precise finish time will depend on the dynamics and abilities of your peers and the order in which you take your final practical assessment.

Combining with First Aid (EFAW)
For those requiring First Aid, this will be completed using a blended approach consisting of approximately 2 hours of ‘Self-led’ study, followed by 4 hours of practical and theory assessment on the morning before the SORT begins at 08:00.

SIA CCTV Course Questions

YES!

If you operate public space surveillance equipment (CCTV) in the UK without a valid SIA licence, you are liable to a fine and/or prison time..

Other training companies can provide you with the basic knowledge needed to pass exams, whereas the Skills For Jobs instructors ‘ALL’ have years of real world operational experience and demonstrate the real life practicalities of the role. The level of training we provide is by far the best available, so when you eventually start work, you’ll feel much more confident in your new role.

Our SIA CCTV Training Course is designed to assist companies in the provision of basic job training that meets the SIA requirements for licensing. Delegates will gain an in-depth understanding of the current legislation pertinent to their work and invaluable knowledge relating to the purpose and principles of CCTV surveillance systems.

To obtain your SIA CCTV Operators Licence, you must have undertaken SIA approved CCTV training.

All of our SIA Level 2 Award for CCTV Operator Courses can be booked online, simply visit the CCTV Operator Courses page, and choose your course.

You can pay securely using your credit or debit card.

No, sorry. All course bookings must be made and confirmed prior to course attendance.

Results are usually available within a maximum of 14 working days after the date of your exam date. We aim to notify you of your results the same day we receive formal notification from the relevant awarding bodies. You will be notified via the email address you provide during the course.

Certificates are usually dispatched 4 – 6 weeks after successful course completion. We aim to post your certificate within 2 days of receiving it from the relevant awarding bodies. We will send you an email once we have dispatched your certificate.

Yes, you do not need your certificate to apply for your SIA CCTV Operator Licence.

You can apply as soon as you have your result.

It’s different in all circumstances for each person, we would therefore suggest you use the SIA’s own licence estimator tool to check directly at their website: SIA Estimator Tool

SIA Close Protection Course Questions

YES!

You cannot work as a Close Protection Operative in the UK without a valid SIA licence, you are liable to a fine and/or prison time..

coming soon

The SIA Level 3 Certificate in Close Protection offered by Skills For Jobs via this website is designed for people without any previous knowledge or experience of working in Security who wish to apply for their SIA Close Protection License. It is also suitable for those with previous experience working in either Military or Policing roles.

Our SIA Level 3 Certificate in Close Protection is formed through a unique partnership between Skills For Jobs, Shield PI and Close Pro, as such the training provided is vastly superior to alternate courses available in the UK.

Take a Look.

All of our SIA Level 3 Certificate in Close Protection courses can be booked online, simply visit the Close Protection Courses page and choose your course.

You can pay securely online using your debit or credit card.

No, sorry. All course bookings must be made and confirmed prior to course attendance.

It’s different in all circumstances for each person, we would therefore suggest you use the SIA’s own licence estimator tool to check directly at their website: SIA Estimator Tool

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