This page presents some of the more frequently asked questions we encounter from potential students, training candidates, etc. interested in attending our SIA Level 2 Award for CCTV Operators Course.

SIA CCTV Course Questions

YES! If you operate public space surveillance equipment (CCTV) in the UK without a valid SIA licence, you are liable to a fine and/or prison time..
Other training companies can provide you with the basic knowledge needed to pass exams, whereas the Skills For Jobs instructors 'ALL' have years of real world operational experience and demonstrate the real life practicalities of the role. The level of training we provide is by far the best available, so when you eventually start work, you'll feel much more confident in your new role.
Our SIA CCTV Training Course is designed to assist companies in the provision of basic job training that meets the SIA requirements for licensing. Delegates will gain an in-depth understanding of the current legislation pertinent to their work and invaluable knowledge relating to the purpose and principles of CCTV surveillance systems. To obtain your SIA CCTV Operators Licence, you must have undertaken SIA approved CCTV training.
All of our SIA Level 2 Award for CCTV Operator Courses can be booked online, simply visit the CCTV Operator Courses page, and choose your course. You can pay securely using your credit or debit card.
No, sorry. All course bookings must be made and confirmed prior to course attendance.
Results are usually available within a maximum of 14 working days after the date of your exam date. We aim to notify you of your results the same day we receive formal notification from the relevant awarding bodies. You will be notified via the email address you provide during the course.
Certificates are usually dispatched 4 - 6 weeks after successful course completion. We aim to post your certificate within 2 days of receiving it from the relevant awarding bodies. We will send you an email once we have dispatched your certificate.
Yes, you do not need your certificate to apply for your SIA CCTV Operator Licence. You can apply as soon as you have your result.
It's different in all circumstances for each person, we would therefore suggest you use the SIA's own licence estimator tool to check directly at their website: SIA Estimator Tool

SIA Course Pre-Booking Questions (applicable to most SIA courses)

If you booked online without any obvious errors, it is likely your email confirmation has become stuck in spam or junk mail filters along the way. To start with, please check your junk mail folders for the email. If you do not find the email, please contact us and we will look into your booking and arrange for another copy of your booking confirmation to be sent.
Yes, all of the SIA related courses delivered by Skills for Jobs Ltd are approved and recognised by the Security Industry Authority. We are also listed on the SIA website as an approved training provider.
In the unlikely event of your course being cancelled, you will be offered a full refund.
No, we DO NOT apply for your SIA license on your behalf, however, we will provide as much guidance and advice as is required to make your application process as easy and smooth as possible. More information about applying for your licence can be found on the SIA's website, see: https://www.sia.homeoffice.gov.uk/Pages/licensing-applying.aspx
If you do in fact fail your course or any module/exam within it, you will be notified and given the option to retake the failed module at a later date.
An SIA license is only valid in the UK, you will not be able to use your SIA license for work in any other country.
In the 1st Instance, please contact us to discuss the nature of your complaint. We adhere to a number of policies both internally and through external agencies responsible for governing our working practices. We treat all complaints in the strictest of confidence, so please rest assured, your complaint will be dealt with professionally and respectfully.