SIA CCTV Operator FAQ’s (Frequently Asked Questions)

SIA CCTV Operator FAQ’s (Frequently Asked Questions)2022-06-17T05:18:34+01:00

This page presents some of the more frequently asked questions we encounter from potential students, training candidates, etc. interested in attending our SIA Level 2 Award for CCTV Operators Course.

SIA CCTV Course Questions

Is it illegal to work without a license?2022-06-17T05:13:01+01:00


If you operate public space surveillance equipment (CCTV) in the UK without a valid SIA licence, you are liable to a fine and/or prison time..

Why should I choose Skills For Jobs?2022-06-17T05:13:31+01:00

Other training companies can provide you with the basic knowledge needed to pass exams, whereas the Skills For Jobs instructors ‘ALL’ have years of real world operational experience and demonstrate the real life practicalities of the role. The level of training we provide is by far the best available, so when you eventually start work, you’ll feel much more confident in your new role.

Why should I attend this course?2022-06-17T05:14:03+01:00

Our SIA CCTV Training Course is designed to assist companies in the provision of basic job training that meets the SIA requirements for licensing. Delegates will gain an in-depth understanding of the current legislation pertinent to their work and invaluable knowledge relating to the purpose and principles of CCTV surveillance systems.

To obtain your SIA CCTV Operators Licence, you must have undertaken SIA approved CCTV training.

How do I book a place on one of your courses?2022-06-17T05:14:37+01:00

All of our SIA Level 2 Award for CCTV Operator Courses can be booked online, simply visit the CCTV Operator Courses page, and choose your course.

You can pay securely using your credit or debit card.

Can I pay for my course on the day?2022-06-17T05:15:12+01:00

No, sorry. All course bookings must be made and confirmed prior to course attendance.

When do I get my results?2022-06-17T05:15:40+01:00

Results are usually available within a maximum of 14 working days after the date of your exam date. We aim to notify you of your results the same day we receive formal notification from the relevant awarding bodies. You will be notified via the email address you provide during the course.

When do I get my certificate?2022-06-17T05:16:09+01:00

Certificates are usually dispatched 4 – 6 weeks after successful course completion. We aim to post your certificate within 2 days of receiving it from the relevant awarding bodies. We will send you an email once we have dispatched your certificate.

Can I apply for my SIA licence without my certificate?2022-06-17T05:16:40+01:00

Yes, you do not need your certificate to apply for your SIA CCTV Operator Licence.

You can apply as soon as you have your result.

How long will it take to get my SIA Licence?2022-06-17T05:17:12+01:00

It’s different in all circumstances for each person, we would therefore suggest you use the SIA’s own licence estimator tool to check directly at their website: SIA Estimator Tool

SIA Course Pre-Booking Questions (applicable to most SIA courses)

I booked a place online but have not received any confirmation, what do I do?2022-06-17T04:32:53+01:00

If you booked online without any obvious errors, it is likely your email confirmation has become stuck in spam or junk mail filters along the way. To start with, please check your junk mail folders for the email.

If you do not find the email, please contact us and we will look into your booking and arrange for another copy of your booking confirmation to be sent.

Are your Security related courses approved by the SIA?2022-06-17T04:33:31+01:00

Yes, all of the SIA related courses delivered by Skills for Jobs Ltd are approved and recognised by the Security Industry Authority. We are also listed on the SIA website as an approved training provider.

Am I covered if my course is cancelled?2022-06-17T04:34:05+01:00

In the unlikely event of your course being cancelled, you will be offered a full refund.

Can you, or do you, apply for my SIA Licence on my behalf?2022-06-17T04:34:37+01:00

No, we DO NOT apply for your SIA license on your behalf, however, we will provide as much guidance and advice as is required to make your application process as easy and smooth as possible. More information about applying for your licence can be found on the SIA’s website, see:

If I fail my course, what do I do?2022-06-17T04:35:13+01:00

If you do in fact fail your course or any module/exam within it, you will be notified and given the option to retake the failed module at a later date.

Can I use my SIA Licence abroad?2022-06-17T04:35:44+01:00

An SIA license is only valid in the UK, you will not be able to use your SIA license for work in any other country.

I have a complaint about my training, what can I do?2022-06-17T04:36:20+01:00

In the 1st Instance, please contact us to discuss the nature of your complaint. We adhere to a number of policies both internally and through external agencies responsible for governing our working practices.

We treat all complaints in the strictest of confidence, so please rest assured, your complaint will be dealt with professionally and respectfully.

Why don’t you offer stand alone SIA Security Guard Training for NEW Licence applicants?2022-10-09T23:54:32+01:00

Sorry for any inconvenience, but Skills for Jobs Ltd no longer provides public SIA Security Guard License only training. WHY?

Allow us to explain the licence integration benefits of the alternative ‘SIA Door Supervisor License’.

If you initially wanted to book for a Security Guarding (only) course, we would highly recommend you instead consider attending a Skills for Jobs Door Supervisor training course. Even if you never intend to work as a Door Supervisor (in the traditional sense of working on nightclub doors), the Door Supervisor Qualification and Licence allows you to perform multiple roles, whereas the Security Guarding (only) Qualification and Licence does not. With the SIA Door Supervisor Qualification and Licence you can perform all Security Guarding roles, but, in addition, the Door Supervisor licence also allows you to work at licensed premises (e.g. Hotels, Holiday Parks, Casino’s, events etc.). This clearly provides you with a much better cost/training return and outcome on your investment when it comes to your future employment prospects. Ask yourself who you would employ: Someone who can perform limited security roles in the work environment? Or someone who can perform multiple roles in the same environment?

The licence integration benefits explained above are the ‘main’ reasons Skills for Jobs Ltd do not often run a specific publicly available SIA Security Guarding course (for corporate Security Guard training only enquiries please contact us). For members of the public, if you have ANY concerns regarding booking a Door Supervisor training course instead of a Security Guard only course, please don’t hesitate to contact us. You can read more about the Door Supervisor course content and what to expect etc. on any of our currently scheduled SIA Door Supervisor License Courses.


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