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COURSE OVERVIEW


Under the Private Security Industry Authority Act 2001, all individuals wishing to work in the private security industry must undertake a recognised qualification before applying for a licence.

The Level 2 Award in CCTV Operations (Public Space Surveillance) has been developed to meet the requirements of the Security Industry Authority (SIA). It is based on the relevant SIA ‘Specifications for Learning and Qualifications for CCTV Control Room Operators (PSS)’ and provides the necessary skills and knowledge for those who wish to apply for an SIA licence and work as a CCTV Operative.

This qualification is delivered using a blended style of delivery which includes part eLearning (self-study), part Virtual Classroom and part 'face to face' training.

Once you have completed the course (and passed the exams), you will be able to apply to the SIA for the 'actual' licence. The licence is subject to a criminal record check. The SIA licence costs £190 and is valid for 3 years.

Skills for Jobs Ltd prides itself on delivering only the very best SIA CCTV Training and are confident when we say, book with Skills for Jobs and you’ll start your career the right way!


 

It is important that you read and understand all of the information contained within these tabs. If anything gives you a cause for concern, please contact us.

COURSE PRE-REQUISITES


- Applicants must be over the age of 18 years

- Applicants must have access to a laptop or desktop PC with a working camera, microphone and a stable internet connection for the Virtual Delivery portion of the course (i.e. days 1 and 2).

- Applicants must be able to provide appropriate personal identification (see the 'Identification' tab).

- Applicants must have the ability to communicate, read and write in English at a basic level (see English Language Requirements tab).

- Applicants must complete any relevant ‘Self-Study’ prior to attendance of the course or risk being turned away and having to pay an admin fee. This is because it is pre-course and ‘not’ on-course study (see content tab).

- *Applicants must agree to be filmed (video & audio) in-line with regulatory purposes and requirements.

*(As part of quality assurance we are required by our Awarding Organisation (Trident/Laser Awards) (AO) and the Security Industry Authority (SIA) to film certain parts of the course and practical assessments (both video and audio).

By booking and attending the SIA Door Supervisor (full and/or ‘Top-Up’) course, SIA Security Officer (full and/or ‘Top-Up’) course or SIA CCTV Operator Course, you confirm and accept this and give your permission for Skills for Jobs Ltd to record and share these films with the AO and or SIA as required for regulatory purposes. In-line with AO and SIA requirements, these films will be kept for a maximum of 3 years from your course certificate date.).


Learning difficulties: If you have a learning difficulty and would like to discuss your individual needs (in confidence), please contact us prior to booking your course on (01202) 978466.


It is important that you read and understand all of the information contained within these tabs. If anything gives you a cause for concern, please contact us.

REQUIRED IDENTIFICATION FOR SIA LICENCE LINKED COURSES


Due to SIA requirements relating to forms of ‘acceptable Identification’. It is ‘your’ responsibility to ensure that you have the correct identification 'before' booking on the course.

Failure to provide this identification will result in you not being able to take part and complete the course or apply to the SIA for your licence.

In line with the Security Industry Authority’s documentation requirements, please bring with you:

One identity document from Group A and Two documents from Group B and a recent passport photograph of yourself.

Out of the three documents, at least one document must show your current address and at least one document must show your date of birth.

Each document should be the original, physical document. The SIA will not accept a scan or photocopy – unless they have notified you directly that they will accept a notarised copy.

Group A Identification Documents

- A1 Current, valid UK passport.

- A2 Current, valid passport of any other nationality.

- A3 Current, valid photocard driving licence if it was issued by the DVLA in Great Britain. We will not accept the photocard on its own if it was issued by the DVA in Northern Ireland.

- A4 Current, valid photocard driving licence and its paper counterpart issued by the DVA in Northern Ireland.

- A5 UK original birth certificate issued within 12 months of birth.

- A6 Current, valid UK biometric residence permit card.

Group B Identification Documents

- B1 Bank or building society statement issued to your current address, less than three months old. You can use more than one statement as long as each is issued by a different bank or building society.

- B2 Utility bill (gas, electric, telephone, water, satellite, cable) issued to your current address within the last three months. You can only submit one utility bill in support of your application.

- B3 A credit card statement sent to your current address within the last three months. You can submit more than one statement as long as each is issued by a different issuer.

- B4 Council Tax statement issued in the last 12 months.

- B5 Mortgage statement issued in the last 12 months.

- B6 Letter from H.M. Revenue & Customs, Department of Work and Pensions, employment service, or local authority issued within the last three months. You can submit more than one letter as long as each is issued by a different Government department or a different local authority.

- B7 P45 statement of income for tax purposes on leaving a job issued in the last 12 months.

- B8 P60 annual statement of income for tax purposes issued in the last 12 months.

- B9 Current UK driving licence - paper version (not the paper counterpart to a photocard).

- B10 Driving licence photocard (without a paper counterpart) issued by the DVA in Northern Ireland.

- B11 Pension, endowment or ISA statement issued in last 12 months.

- B12 Valid UK firearms licence with photo.

Insufficient ID brought to the course If you do not bring the Required Identification talked about above, AND a passport style photo to the offline portion of your course, you will need to be rescheduled onto another course. You will not be eligible for a refund if you fail to provide the correct ID as your place could have been taken by someone else and as you will require a seat on another course, your new booking will be charged at full price. Therefore, if you are unable to provide the required identification, then please contact us prior to booking your course on (01202) 978466


It is important that you read and understand all of the information contained within these tabs. If anything gives you a cause for concern, please contact us.

COURSE ENGLISH LANGUAGE REQUIREMENT


It is a requirement of the SIA, Ofqual and SIA training Awarding Organisations that learners who take the course have a basic knowledge of the English language which includes the ability to read, write and communicate effectively in English.

It is ‘very’ important that you are able to read, write and communicate effectively in the English language for the following reasons:

1. All assessments are conducted in the medium of English.

2. As part of the course requirements, on the practical day (day 3) of the course you are required to complete a (pass/fail) hand written evidential statement based on an example situation provided by your course tutor that must include the following:

- The author of the report (I am)

- The date of the report (on)

- Where the incident happened (at)

- The time of the incident (time it happened)

- What you saw/did (I was/I saw/ I did)

- Signature of the report author.

Whilst there is no stipulation on the number of words that are required, candidates are expected to write between 150 and 300 words.

Here is an example of a completed report in order that you can confirm to yourself that you have the ability to complete it. A template will be provided to you by your course tutor and a full brief and support will be provided during your course.


Statement of: James Milton

Occupation: Security Officer

Employer: Craggs Ltd

Incident Date and Time: 5th November 2020, 19:00

Incident location: Main exit

Statement and report body: "I am James Milton. I am employed as a Security Officer by Craggs Ltd.

At Craggs Ltd, in Boothville, Lancashire LA4 2HU  on 5th November 2020, about 18:30 hours, I started my night shift, as part of my duties I was tasked with searching the staff leaving the site at 19:00 hours. All searching is done randomly and with a wand to identify unauthorised items. At 19:00, I started doing the searches, on the 4th person I searched the wand beeped as I passed over the person’s wrist. As I have been on site for three months I can identify this person as Davey Jones. I asked Mr Jones to pull up his sleeve to check what had activated the wand. Mr Jones refused this request. I reminded him of the company search policy and again asked him to pull up his sleeve. As he pulled up the sleeve, I saw that he was wearing a watch that was not company issue and appeared to be new. I did continue the search, but did not identify anything else, I then asked him to sign the search register, which he did. I noted on the register what had been found. I asked Mr Jones to step into the security office, whilst I contacted his supervisor Mr Taylor. At 19:15 Mr Taylor arrived and I gave him a full brief as to what happened. Mr Taylor explained that the watch would be retained and he then suspended Mr Jones pending an investigation and I escorted Mr Jones from site as instructed. A full entry was made in the Daily Occurrence book and I have produced this statement as requested by Mr Taylor."

Date: 05/11/20 Signature: James Milton


3. As part of the videoed practical assessments, you must demonstrate your ability to verbally communicate in English.

You are required to complete (and pass) a basic English test on the first day of your course.

To help prepare you for the basic English test (or to put your mind at rest), please see the sample English assessment (below). This is not the actual test and does ‘NOT’ need to be completed, but it is similar. The purpose of the example is for you to confirm your ability to be able to complete a similar test on the first day of the course.


It is important that you read and understand all of the information contained within these tabs. If anything gives you a cause for concern, please contact us.

COURSE CONTENT AND DELIVERY


DELIVERY: (Virtual Classroom Portion)

Days 1 & 2 of your course will be delivered over the internet real-time and face-to-face with the trainer. You will be able to participate in lessons, ask questions, talk to other participants etc as you would have done in a physical in-class course.

The quality of the lessons and training will not be any different from what you would have experienced in-class.

The benefits of delivering the course with Live Learning include the need not to travel and avoid the risk of coronavirus transmission.

Test how easy it is to join a course?

Step 1: Download the zoom app from CLICK HERE TO DOWNLOAD THE ZOOM APP

Step 2: Once you have downloaded zoom, join a Zoom test session CLICK HERE TO JOIN A ZOOM TEST MEETING (opens new window) to test your audio and webcam, and familiarize yourself with the chat and other controls.

Step 3: Book your place.


CONTENT:

The CCTV course contains two modules and is delivered over two days virtual classroom and one day 'face to face' delivery for the assessments - with some associated 'self-study' (eLearning).

Module 1. Principles of  Working in the Private Security Industry (PWPSI)

This module is split and is delivered partly by 'self-study' and partly by virtual classroom by your course tutor on day 1 of your course.

The 'self-study' module takes 3 to 4 hours to complete but the SIA recommend you allocate up to 8 hours to complete the 'self-study' learning PRIOR to attending the course.

Assessment of Module:

- 72 question multiple choice examination. 110 minutes. Pass mark 51/72. (Day 3)

- Successful completion of an evidential statement consisting of 200 to 300 words. (Day 3)


Module 2. Principles and Practices of Working as a CCTV Operator in the Private Security Industry (PPWCCTVOPSI)

This module is delivered partly by 'virtual classroom' and partly 'face to face' by your course tutor on day 3 of your course.

Assessment of Module:

- 40 question multiple choice examination. 60 minutes. Pass mark 28/40. (Day 3)

- Successful completion of a 15 min videoed assessment of you operating CCTV equipment during a live simulated scenario and completing a portfolio of evidence and correctly answering oral questioning surrounding the use of CCTV and associated equipment. (Day 3)


ACT - Counter Terror Training From 1st October 2021, all security personnel are also required to take mandatory counter terror training using the SIA approved Action Counters Terrorism (ACT) training programme. The 2 modules (ACT Awareness & ACT Security) will take approximately 2 hours to complete. On booking your course, you will be provided with instructions to access these modules free of charge.


It is important that you read and understand all of the information contained within these tabs. If anything gives you a cause for concern, please contact us.

COURSE TIMINGS


The course is run on a tight schedule, so it is essential to allow yourself plenty of time to arrive before the start.

Day 1: (Virtual Classroom) 08:00 to 18:00

Days 2: (Virtual Classroom) 08:00 to 18:00

Days 3: (Classroom) 08:00 to 17:00

Comfort break times (Virtual Classroom): 5 to 10 min every 60 to 90 minutes, 30 min Lunch

Comfort break times (Classroom): 15 min AM and PM, 45 to 60 min Lunch

Please note that if you are late, the course will start without you. If you a going to be substantially late to the course (i.e. more than 20 min on the first day, or any other day), in addition, if you are more than 20 minutes late returning from break on more than 1 occasion, you will not be able to meet the minimum required contact hours set by the SIA and you may have to be rescheduled onto another course and you will not be eligible for a refund.

Throughout the classroom day (day 3) day you will be required to follow the set schedule so there is no opportunity to leave the building other than during the lunch break. (Please note that lunch is not provided).


It is important that you read and understand all of the information contained within these tabs. If anything gives you a cause for concern, please contact us.

COURSE DRESS CODE


Dress code - CCTV Operator Course:

Days 1 & 2 (Virtual Classroom) and Day 3 (Classroom): Smart casual.


It is important that you read and understand all of the information contained within these tabs. If anything gives you a cause for concern, please contact us.

SIA Licence Applications.


You will only be able to apply for a licence when you have passed all exams and assessments of the course - results can take between (7-10 working days after course completion).

To apply for your SIA Licence, visit http://www.sia.homeoffice.gov.uk/Pages/licensing-applying.aspx

You can then start the process by completing your application online. Once you have completed this online, you will be asked you to go to a UK post office to complete your application. You will need to take certain documents with you (The SIA will tell you which ones when you submit your application). Not all post offices offer this service – please check the post office website for details on which ones do. The post office staff will check and return your documents, take a digital photograph of you, take an electronic version of your signature and take payment of the application fee (£190). You may need to send your documents to the SIA as well as taking them to the post office. The SIA will tell you if this is the case when you submit your application.

When applying for your licence online, select ‘frontline’ licence, and ‘CCTV Operator’ as the role.

NOTE: Do ‘not’ select more than 1 role or a different role (other than CCTV Operator) or you will confuse the system.

SKILLS FOR JOBS - POLICIES


Our Trainers carry copies of the following policies:

- Equal Opportunities & Diversity Policy

- Complaints Policy, Procedures & form

- Appeals Policy, Procedures & form

- HSAW Policy

- Malpractice Policy

Please feel free to ask the trainer if you would like to view any of them.

Tickets

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The Price Includes:
  • ✔ eLearning & distance support.
  • ✔ Course, Exam and Certification fees.
£ 200.00
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